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SAP Application Management Service

Guarantee long-lasting application functionality and readily adapt them to suit your evolving business requirements.

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Why Does Your Business Require SAP AMS ?

Artihcus's SAP Application Management Services encompass more than mere assistance with an established SAP setup. We introduce a unique engagement model leveraging the Maintain- Implement-Improve strategy that allows you to concentrate on the essence of your operations — while we take care of the seamless functionality of your entire SAP ecosystem.

Employ the pertinent knowledge and expertise of SAP AMS specialists to unleash the full potential of your SAP applications, enhance performance, lower maintenance expenses, and reduce mistakes. Our proficiency with both SAP and non-SAP platforms equips us to effectively fine-tune your system, ensuring your tranquillity.

Application Management Services We Provide

Relax as we assure the flawless functioning of your SAP environment, delivering all-encompassing technical support, functional assistance, and professional SAP Basis Administration.

Technical support
  • Establishing, upgrading, and managing your SAP system architecture
  • Configuring the operating system, database, and SAP instances
  • Safeguarding system performance, security, and accessibility
  • Overseeing system logs and troubleshooting incidents
  • Developing tailored ABAP programs, interfaces, or enhancements, alongside creating programs with other technologies like Node.js, Java, React, etc., when necessary
    • Functional support
  • Adjusting SAP modules (e.g., FI, CO, MM, SD, etc.) to fulfill specific needs
  • Defining master data, organizational structures, and business rules
  • Facilitating user training and assisting end-users
  • Validating business scenarios and ensuring unbroken processes
  • Investigating issues related to master data, transactions, or reports
  • Advising on best practices for effective SAP application usage
    • SAP Basis Administration

    For those managing multiple SAP applications or interfacing with additional operating systems and databases simultaneously, our SAP Basis Administration services are valuable, encompassing:

  • Installation, upgrades, and maintenance of systems
  • Monitoring performance and addressing issues
  • Managing users and permissions
  • Ensuring system security and adherence to compliance
  • Integrating with other systems and interfaces
  • Implementing backup, recovery, and high-availability strategies
  • Offering technical consultation and support
    • Benefits of Artihcus AMS Services & Solutions
    Global Reach

    Our worldwide presence guarantees round-the-clock maintenance, immediate tracking of SAP system modifications, and instant problem resolution. By offering continuous support and effective issue management, we help you conserve valuable time and resources, ensuring your SAP systems operate without interruption.

    Rapid Issue Resolution

    Our global delivery team functions across various time zones, enabling us to quickly address and refine your SAP solution. Armed with skilled professionals and specialized tools, our AMS team promptly pinpoint root causes and delivers dependable solutions, reducing system downtime and its impact on your business

    Extensive Expertise

    With over 20 years of experience as an SAP Gold Partner across more than 30 sectors, we possess a keen understanding of prevalent business challenges and apply tried-and-true methods to solve them. In addition to application management, Artihcus excels in SAP implementation and customization, adhering to SAP standards as a Global Strategic Supplier.

    Adaptability and Scalability

    We provide SAP Application Management Services tailored to your unique business requirements and scope. As your enterprise evolves, our solutions effortlessly adjust to keep pace with your growth and transformations.

    Proactive Oversight

    Our AMS includes sophisticated monitoring tools and procedures to identify potential issues ahead of them disrupting operations. This proactive methodology helps avert downtime and operational logjams.

    Clear Reporting

    We provide comprehensive reports and analytics on system performance, issue resolution, and resource utilization. Our transparent approach offers you insights into the overall condition of your SAP environment.

    Improved Security

    We adhere to essential security protocols, such as GDPR, ISO/IEC 27001, and SAP's security directives, implementing stringent security measures including regular vulnerability assessments, advanced encryption, and access controls to guard your data and ensure regulatory compliance.

    Ongoing Enhancement

    We execute regular updates and improvements to keep your SAP systems aligned with the latest features and best practices.

    SAP AMS Support Frameworks

    Do you require someone to assume total responsibility for managing your SAP system? Our managed SAP support encompasses:

    • Custom SLA-based assistance tailored to your business needs
    • Proactive supervision and regular health evaluations for system stability
    • A dedicated team of experienced professionals for swift issue resolution
    • Continuous improvement initiatives to boost system performance
    • Predictable cost framework for efficient budget management

    Do you have an SAP team but encounter unforeseen challenges that they cannot swiftly resolve? Rely on our on-demand SAP assistance, providing you

    • Instant access to expert support for urgent issues or initiatives
    • Adaptable help for brief partnerships or sporadic aid
    • Pay-as-you-go pricing structure for economical support usage
    • Rapid response times to reduce downtime and guarantee business continuity

    Looking for specialized expertise or additional manpower to bolster your internal team? Discover our staff expansion services and take advantage of:

    • Highly proficient SAP-certified consultants smoothly integrated into your enterprise
    • Assistance for ongoing operations, targeted projects, or peak demand times
    • Flexible staffing solutions to accommodate fluctuating resource needs
    • Increased efficiency and faster project execution with seasoned professionals onboard